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When A Flood Strikes

For up to date information call Floodline on 0845 988 1188

When a Flood Strikes

In the unfortunate event of your property being flooded, here are a few simple steps that you can do to mitigate the stress and damage.

  • Keep up-to-date with the situation by listening to local radio or calling the Floodline on 0845 988 1188
  • If possible move to a safe place where you, your family and your pets can keep away from the flood water
  • Take your Survival Kit with you. This should include warm clothes, blankets, any medication you need, a torch, food supplies, a mobile phone and a battery operated or wind-up radio. See Flood Plan and survival kit
  • Turn off gas, electricity and water supplies at the mains
  • Move electrical items and valuables to a first floor or higher position
  • If possible move furniture and furnishings to the first floor or off the floor
  • Remember that it is dangerous to attempt to walk or drive through any depth of flood water
  • Without endangering yourself, contact elderly, disabled or infirm neighbours, reassure them and relay their situation to the emergency services
  • Reassure others, particularly children
  • Wait for the emergency services

If you are caught outside or have to travel:

  • Flooding can kill. Don't try to walk or drive through floodwater - six inches of fast flowing water can knock you over
  • Don't walk on sea defences, riverbanks or try to cross river bridges - they may collapse in extreme situations or you may be swept off by large waves
  • Take care when walking through shallow water - manhole covers may have come off and there may be other underwater hazards
  • Avoid contact with flood water - it may be contaminated with sewage
  • Never try to swim through fast flowing water - you may get swept away or struck by an object in the water
  • Beware of flooding at dips in the road, bridges and low spots - turn back if the road is flooded
  • Beware of pebbles and stones being thrown up by waves - they may hit you or your car

It is also useful to have the following items available for cleaning up afterwards:

  • Wellington boots or waders
  • Heavy duty waterproof gloves
  • Brushes
  • Disinfectant
  • Buckets
  • Contact numbers for local tradesmen
  • Contact numbers for local equipment hire outlet